Hilfe

Finde Antworten auf häufige Fragen, löse Synchronisationsprobleme mit deinem Tracker und kontaktiere unser Team, wenn dein virtueller Weg einmal nicht weitergeht.

A realistic smartphone lying on a light wooden table, its bright screen displaying a playful virtual travel app interface. A vivid Berlin-to-Milan route winds across a detailed 3D map, dotted with tiny landmark miniatures like the Brandenburg Gate and the Milan Cathedral, rendered as stylized models rather than real buildings. Around the map, circular achievement badges glow softly and a compact, icon-only leaderboard panel peeks in from the side. Soft afternoon sunlight streams from the left, creating gentle reflections on the glass screen and subtle shadows on the table. Photographic realism, eye-level composition, with a shallow depth of field that blurs a cozy, techy background, evoking curiosity and a sense of fun discovery.

Support

Du hast technische Probleme, Ideen für neue Routen oder möchtest Feedback zur Virtual Walk Journey geben? Schreib uns, damit wir deine Reise noch besser machen.

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Vielen Dank für deine Antwort. ✨

A cozy living room corner rendered in photographic realism, centered on a large wall-mounted screen showing a colorful virtual walking journey. The display features an isometric 3D route from Berlin to Milan snaking across rolling terrain, with animated step markers and playful badge icons popping up along the way. On a small side table below, a smartwatch and wireless earbuds rest beside a glass of water, hinting at movement and habit. Soft evening light from a nearby lamp creates a warm, inviting glow, while cooler tones from the screen illuminate surrounding objects. Shot from a seated-eye-level perspective, the mood is relaxed, playful, and motivating, capturing the magic of traveling the world without leaving home.

Weitere Kontakte

Du erreichst uns per E-Mail, in unseren Social-Media-Kanälen und direkt über die App. Supportzeiten: Montag bis Freitag, 9–17 Uhr, damit deine virtuelle Reise nicht stehenbleibt.

Beispielstraße 1, 10100 Musterstadt(012) 345 67 89

A large ultra-wide computer monitor on a minimalist white desk showing an immersive virtual street-level view of a European city, blending Berlin elements on the left and Milan characteristics on the right. The central path is highlighted as a glowing walking route lined with playful icons for distance, steps, and rewards. Floating above are translucent, text-free panels suggesting friend progress and group challenges through avatar-like symbols. Cool, even studio lighting enhances the crisp, photographic realism, with subtle reflections on the monitor frame. Shot from slightly to the side at desk height, the composition includes a wireless keyboard and headphones, conveying the mood of playful, tech-savvy exploration from home.

FAQ

Im FAQ-Bereich findest du Antworten zu Schritt-Synchronisation, verbundenen Apps wie Apple Health oder Google Fit, Routenfortschritt, Abzeichen sowie Tipps, wenn dein virtueller Standort nicht mit deinen realen Schritten übereinstimmt.